FAQ
Absolutely! At Edynamique, we have unique processes in place that will educate and help you make informed decisions along the way. The last thing we want is for you to be uncomfortable or overwhelmed.
No. All of our work is performed by our in-house team based in Michigan, USA.
You always have full ownership over your website. Although we'd hate to see it happen, you're free to move your website to a third-party company. Since your website is built using WordPress, you can transfer it to just about any web host.
Each project is different, but on average we have a website launched within 4 to 6 weeks. This timeline can be longer or shorter depending on how proactive you are with assets and revisions.
No. We can get started by using placeholder content while you work towards completing your content. We'll even provide you with a content outline to follow to make things easier. This gives you guidance on the type of text and images that would perform best on your website.
Websites come in all shapes and sizes, just like cars. You'll find quotes ranging from a few hundred dollars all the way up to hundreds of thousands of dollars. Our websites are designed to be the perfect balance of features and price for small businesses. We've been able to keep our prices low by reducing overhead and streamlining our process. Our finished product often exceeds the quality of agencies charging ten times more than us.
Yes! We're great at communicating via phone and email and our clients come from all over the United States.
Sure! We'll listen to your idea and let you know if we'd be a good fit for the project. If not, we'll even try and steer you in the right direction, free of charge.
In order to keep our prices as low as possible, we do not offer proposals or accept RFPs. However, we do start each project with a plan in place. Once you hire us, we outline content and design details prior to starting.
Our answer is typically no, but you can always contact us to discuss your exact situation. We've found it's cheaper in most cases to start over than it is to retrofit or complete an existing website.
Our primary focus is working with service oriented business-to-consumer (B2C) small businesses. We have experience with creating websites within almost every major industry. Contact us and we'll consult with you to see if we'd be a good fit.
Nope! A lot of our competitors purchase "themes" or use pre-made templates to cut costs. We hand-code every website to the exact needs of each client.
Responsive web design is a technique used to build a website that adapts its layout to fit the size of any device. Instead of having to build an additional website for mobile devices, you can lower initial costs by only needing a single website. Since responsive web design is really only a classification, each company has their own interpretation and implementation.
Yes. We believe our solutions are some of the best you'll find. Some of our clients see a majority of their traffic from mobile phones. We put a high emphasis on making sure the website experience on a phone is second-to-none.
Our starter plan allows for 2 revision rounds, standard allows for 4 rounds, and our premium plan allows for unlimited revisions. We ask that you give us a comprehensive list of changes each time to make the process quick and smooth. Revisions only become an issue if it's obvious we're moving in circles. If this happens, we'll work with you on ways we can get the project back on track.
Yes. We exclusively use Microsoft DNN Platform, the leading CMS currently in use on the Internet. We believe it provides the right balance of customization and usability for small businesses.
Yes. Many design companies won't mention recurring costs before starting your project. At a minimum, you'll need monthly web hosting and an annual domain name registration. Our website plans are a single-rate solution which include monthly hosting, domain name registration along with managed maintenance to keep everything running smooth.
We accept Paypal, all major credit cards. Our payment processing is handled by Stripe, and we never store payment information outside of their secure system.
We offer a sixty day money back guarantee. If you're unhappy with our service for any reason within the first sixty days, you are free to terminate your contract with us and we'll refund your payments.
Absolutely! Bug fixes are included with each of our monthly website packages. We'll keep your website running in the same condition it was as the day it launched. This is one of the biggest benefits of being on a monthly plan.
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